Terms of Service

Last updated: 1 May 2026

Welcome to IT Support. By booking an appointment or using our services, you agree to these Terms of Service.

Booking Policy

Appointments

Appointments are required for all services

Please arrive 5-10 minutes before your scheduled time

Late arrivals may result in shortened service time or rescheduling

Booking Confirmation

You will receive a confirmation email/SMS after booking

Please review your booking details carefully

Payment Terms

Accepted Payment Methods

Cash

Credit/Debit cards

Mobile payments (where available)

Deposits

Some services may require a deposit at the time of booking

Deposits are non-refundable if you cancel within the cancellation window

Pricing

All prices are subject to change without notice

Additional charges may apply for extra services or treatments

Cancellation Policy

Please refer to our separate Cancellation Policy for details on cancelling or rescheduling appointments.

Service Expectations

Our Commitment

We strive to provide high-quality services and ensure customer satisfaction. If you are not satisfied with your service, please let us know during or immediately after your appointment.

Client Responsibilities

Provide accurate information about allergies or medical conditions

Inform us of any preferences or concerns before your service begins

Maintain appropriate hygiene standards

Health & Safety

We follow all applicable health and safety regulations

We reserve the right to refuse service if we believe it poses a health risk

Please inform us of any relevant health conditions before your appointment

Liability

We are not liable for any adverse reactions to products or treatments if you did not disclose relevant allergies or medical conditions

Personal items are your responsibility during your visit

We maintain appropriate insurance coverage for our services

Intellectual Property

All content on our website, including logos, images, and text, is the property of IT Support and may not be used without permission.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact Information

For questions about these Terms of Service:

Email: contact@example.com

Phone: Not provided

Address: GB

Governing Law

These terms are governed by the laws of the jurisdiction in which IT Support operates.