Terms of Service
Last updated: 16 March 2026
Welcome to Serene Spa Test. By booking an appointment or using our services, you agree to these Terms of Service.
Booking Policy
Appointments
Appointments are required for all servicesPlease arrive 5-10 minutes before your scheduled timeLate arrivals may result in shortened service time or reschedulingBooking Confirmation
You will receive a confirmation email/SMS after bookingPlease review your booking details carefullyContact us immediately if any information is incorrectPayment Terms
Accepted Payment Methods
CashCredit/Debit cardsMobile payments (where available)Deposits
Some services may require a deposit at the time of bookingDeposits are non-refundable if you cancel within the cancellation windowPricing
All prices are subject to change without noticeAdditional charges may apply for extra services or treatmentsCancellation Policy
Please refer to our separate Cancellation Policy for details on cancelling or rescheduling appointments.
Service Expectations
Our Commitment
We strive to provide high-quality services and ensure customer satisfaction. If you are not satisfied with your service, please let us know during or immediately after your appointment.
Client Responsibilities
Provide accurate information about allergies or medical conditionsInform us of any preferences or concerns before your service beginsMaintain appropriate hygiene standardsHealth & Safety
We follow all applicable health and safety regulationsWe reserve the right to refuse service if we believe it poses a health riskPlease inform us of any relevant health conditions before your appointmentLiability
We are not liable for any adverse reactions to products or treatments if you did not disclose relevant allergies or medical conditionsPersonal items are your responsibility during your visitWe maintain appropriate insurance coverage for our servicesIntellectual Property
All content on our website, including logos, images, and text, is the property of Serene Spa Test and may not be used without permission.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.
Contact Information
For questions about these Terms of Service:
Email: serenespatest@gmail.comPhone: Not providedAddress: GBGoverning Law
These terms are governed by the laws of the jurisdiction in which Serene Spa Test operates.
If you have any questions about this policy, please contact us.